Policies

Artisans Asylum is a shared creative environment built on collaboration, safety, and respect. The policies below help ensure that our workshops, studios, and community spaces remain welcoming and functional for everyone. Please review these guidelines to understand how we care for our facilities, support one another, and maintain a safe and productive makerspace.

Visitor Policy

Members are welcome to bring visitors to Artisans Asylum as their guests. All guests must check in at the Front Desk in the Holton building upon arrival. Members must meet their guests at the Front Desk and accompany them at all times while in the facility. The host member is fully responsible for their guest and their actions during the visit.

Guests may assist the host member with a project, but they are not permitted to operate any tools or equipment that require Tool Testing. Guests must sign a liability waiver at the Front Desk before using any Artisans Asylum tools or equipment.

Guests under the age of 18 must follow the Artisans Asylum Youth Policy, which outlines which shops minors are permitted to enter. The Youth Policy is available online or as a printed copy at the Front Desk. As with all guests, the host member remains responsible for the actions of any minor they bring into the space.

Photography is not permitted anywhere inside our facilities—including studios, shops, common areas, or artwork—unless explicit permission has been granted. Guests and members are also not allowed to enter or handle items within personal studio spaces unless they have received permission from the studio occupant.

To help maintain a supportive, welcoming, and respectful environment for everyone, we ask all visitors and members to act with kindness, courtesy, and empathy while at Artisans Asylum.

Service Animals & Pets

In accordance with the requirements of our landlord, Harvard University, pets are not permitted inside Artisans Asylum facilities.

Service animals are allowed in compliance with ADA guidelines. If you bring a service animal into the space, please be mindful that our workshops contain sharp tools, hazardous materials, and other potentially dangerous equipment. Handlers should take extra care to ensure their service animal remains safe while in the facility.

Service animals must remain under the control of their handler at all times. Under ADA guidelines, service animals should be harnessed, leashed, or tethered unless the individual’s disability prevents the use of these devices or they interfere with the animal’s ability to perform its tasks. In those cases, the handler must maintain control of the animal through voice commands, signals, or other effective means.

For additional information about service animals under ADA guidelines, please refer to the ADA website.